🔐 Privacy Policy

Effective Date: January 2026

Introduction

Welcome to Olivia Life Flow (“we,” “our,” or “this website”).
Your privacy is important to us, and this Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or interact with https://olivialifeflow.com.

This website is owned and operated by Olivia Tchoupe, based in Rockville, Maryland, United States.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect limited personal information only when you voluntarily provide it.

a) Appointment & Contact Information

When you request an appointment or contact us through forms on this website, we may collect:

  • Full name

  • Email address

  • Preferred appointment date

  • Preferred appointment time

This information is submitted through secure forms and stored in a private Google Sheet via Google Apps Script.

b) Automatically Collected Data

Like most websites, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

This data is used for basic website performance, security, and analytics purposes.

2. How Your Information Is Used

Your information is used strictly for:

  • Responding to appointment or contact requests

  • Sending confirmation or follow-up emails

  • Managing scheduling and communication

  • Website performance, security, and improvement

We do not sell, rent, or trade your personal information.

3. Appointment Booking & Payments

Appointment requests submitted through this website are:

  • Stored securely in Google Sheets

  • Used only for scheduling and communication

Payment for appointments (if applicable) is handled externally via PayPal.
We do not store or process payment information on this website.

PayPal transactions are governed by PayPal’s own Privacy Policy and Terms of Service.

4. Books, External Stores & Redirects

This website displays books authored by Olivia Tchoupe.
Book purchases are completed on third-party platforms such as:

  • Lulu.com

  • Amazon (future)

When you click a purchase link, you are redirected to an external website.
We are not responsible for the privacy practices, content, or data handling of third-party platforms.

Please review their privacy policies separately.

5. Digital Products (Future)

In the future, this website may offer downloadable digital products (eBooks or resources).
If implemented:

  • Minimal data may be collected to deliver downloads

  • Data will not be reused beyond delivery and basic support

Specific details will be updated in this Privacy Policy if digital downloads are activated.

6. Cookies & Tracking Technologies

This website may use:

  • Essential cookies for functionality

  • Basic analytics tools

Cookies help improve user experience and website performance.
You may disable cookies through your browser settings if you choose.

7. Medical & Health Disclaimer

Content on this website, including books and written materials, is provided for educational and informational purposes only.

  • No content constitutes medical advice

  • No diagnosis or treatment is provided

  • This website does not replace professional medical care

Always consult a licensed healthcare professional for medical concerns.

8. Data Security

We take reasonable steps to protect your information, including:

  • Secure form handling

  • Limited data access

  • Reputable third-party services (Google, PayPal)

However, no online system can be guaranteed 100% secure.

9. Your Rights (U.S. & California Residents)

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent for communication

Requests can be sent to the contact details below.

10. Children’s Privacy

This website is not intended for children under the age of 13.
We do not knowingly collect data from children.

11. Third-Party Links

This website may contain links to external websites.
We are not responsible for the content or privacy practices of those websites.

12. Changes to This Policy

This Privacy Policy may be updated periodically.
Any changes will be posted on this page with an updated effective date.

13. Contact Information

For privacy-related questions or requests, please contact:

Olivia Tchoupe
📍 12309 Village Square Terrace
Rockville, MD 20852, USA

📧 Email: olivialifeflow@gmail.com
📞 Phone: +1 (240) 722-7023

14. Related Policies

Please also review our Terms & Conditions:
👉 https://olivialifeflow.com/terms-conditions/

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